ZKE Support Ticket

Submit a Ticket

If you encounter any issues with sign-up, login, deposits, withdrawals, trading, promotions, 2FA (Google Authenticator), or identity verification (KYC), you can submit a ticket here. Only when you select "Account" or "Law Enforcement / Legal Inquiry" will email verification be required.

① Choose request type (email verification for sensitive cases) ② Fill in details & submit

Step 1 — Choose request type

Request Type *

Only "Account" and "Law Enforcement / Legal Inquiry" require email verification on this page. Other types can go straight to Step 2.

Specific Issue (optional)

Step 2 — Email verification (only for Account / Law)